Testimonials

“I have always had excellent service with Rowan Billing. I have been a client of theirs for 8 years and they have always been top notch – very kind and friendly too!”

Alyssa S.

“Susan Mills and her team provide reliable, thorough, fast, and timely billing. Her and her team have always been respectful, professional, and consistent with me. I can’t recommend their services enough!”

Amber Apostol, M.A., LCMHC

“Susan and colleagues at Rowan Billing Services are the most honest, kind, reliable and detail-oriented folks you will ever meet. We have been so thankful and fortunate to be their clients. We never cease to be amazed at the incredibly high-quality customer service they offer us, and how easy they make complex billing for us. They respond to our questions quickly and expertly and have always been available when we needed them. We can’t say enough great things about Rowan Billing Services because they are that awesome.”

Dr. Bartholomew Brigidi

Director, NC Neurobehavioral Associates

“Our company has used RBS for many years and couldn’t be happier with their service. I fully trust the RBS team to navigate the complex billing process. They are very responsive and stay on top of unpaid claims. I highly recommend RBS!!”

Ben Watson, Cped

“Rowan Billing Services is one reason I am in private practice. They keep my head above water when I am drowning in insurance administrivia!”

Doris B. Motte MACC, LCMHC

Courage Counseling Services

“We have worked with RBS for 7 years now.  When I saw their postcard in our mailbox and contacted Susan to set up services, I was so relieved to feel like we were in good hands.  Our previous billing situation had not been great and there was some clean-up needed.  Susan and the team got right to work and took care of everything and have been taking care of all our billing since.  We grew from 5 providers to 24 in our time with RBS and they never miss a beat.  Blakely, Susan, and the whole team are the BEST!”

Jamie, Owner

Foundations Family Therapy

Raleigh, N.C.

“I love working with Rowan Billing Services. They are very responsive and efficiently manage my billing and insurance issues, allowing me to focus my time and attention on work with clients.”

Joanne, Greenville, NC

“I can’t say enough good things about Rowan Billing Services. They literally exceed my expectations for our Business… They go above and beyond and are always willing to help and do it with great attitudes! I will never use another billing company!” 

Kimberly

AlphaMind Counseling Centers

Cary, NC

“Love working with the staff at Rowan Billing!  It’s such a relief to be able to reach someone without having to navigate automated systems and voicemails.  They are so accessible, and this is their biggest selling point to me!”

Maria Stine LCSW, The Compassion Project PLLC

“Rowan Billing Services allows us to relax–they have us covered.  RBS keeps us current on Medicare regulations, offers prompt responses to our questions, and maintains our billing quickly.  So we can give all of our focus to what matters:  the patient.”

Mark S., Florida

I have been working with Susan and her team for several years now and it has been a distinct pleasure. I cannot imagine running my practice without their expertise and knowledge regarding the insurance world. They provide high quality services with immediate results. Hiring Rowan Billing Services for your billing needs is the best investment you can make for your medical office. You won’t regret it.

Walt Fritz, LPC-S

“Rowan does an excellent job with billing for our office.  They are very responsive and kind when we have questions or needs.  I highly recommend their practice.”

Victoria, Angier NC

“Rowan Billing has become so much more than a billing company to me. They have become almost family with a personalized touch.  This group of women consistently and reliably attend to every detail so that I can enjoy my life. I cannot imagine being on insurance panels without them. They are TOP SHELF!”

Rachel Sydney Garfield

Southern Pines, North Carolina

“We have had the best service from Susan and the staff.  They are always very quick to respond to any questions or concerns we have.  They are so knowledgeable in all aspects of billing and insurance.  We recommend them to everyone we know.”  

Randy Stevens Family Footcare

“I highly recommend Rowan Billing Services!  They are always quick to respond, super friendly, and great people to work with!” 

Rebecca DeMary, Alternatives Counseling